We Want You To Know How We Produce

As aforementioned, we are active in humanitarian projects around the globe, at some of the untouched parts in the modern world. Hence, we got inspired by local eating habits, lifestyle, and remedies. We are intrigued by the concept of utilising adaptogenic plants as long-term solutions, and the amazing effects of the natural ingredients.

Upon arrival at the destination, first thing we do is to study the local lifestyle. In brief, we study what they eat, where they get the food from, how they eat, and how does their daily routine look like. Then we dig deeper by studying what are the common sicknesses and how do they deal with it. Finally, we speak to local medical teams in order to verify the collected findings, and to study the historical medical records.

We speak to local medical teams about the traditional formulas, we collect information about the ingredients, lastly we verify if it is a scientifically documented adaptogenic plant (or if it is a new species). After the identification process, we proceed to lab testing and to gather scientific papers from international research database.

If it is a new species or if it has never been discovered, the basic way to find out more about the plant is via lab testing, it usually followed by further research on the possible effects. On the contrary, we find out more about a discovered adaptogen through existing scientific studies.

As a matter of fact, YES! These plants are able to survive harsh environment and are able to adapt domestic conditions such as soil, altitude, moisture, temperature, absence or surplus of growth substances etc. Therefore, sometimes we find some plants contain more certain minerals than the others.

After identifying a handful of adaptogenic plants, we bring the findings back home then we look closer into our daily life - particularly the life in big cities (e.g. London, New York, Berlin, Paris etc). We study the daily routine of our challenging life and figure out what do we need exactly. In our modern life, we realised our life is in such a fast pace, we work a lot more and we have so little energy to devote to our life. Hence, we created a range of bespoke food supplements that are relevant to our current lifestyle.

We created a research panel with volunteers that are willing to share their daily activities, eating behaviour, living conditions, and health situation. We observe the change before and after taking our formulas, then we gather the info (or statistics) and study the results throughout a certain time period.

Everyone has different body conditions and reacts to food supplements differently. Therefore, we are unable to announce our products are 100% suitable for everyone. We suggest you to consult your doctor, pharmacist, and health care professional before taking any vitamins and food supplements.

Everyone reacts to food supplements in very different ways. Although we use ingredients that are mainly derived from plants and most of our products do not contain allergen, we are still unable to tell that there is no side effects.

In addition, less than 1% of our volunteers from the research panels reported feeling dizzy and have nausea. Subject to different health situations and medical conditions, we suggest you to consult your doctor before taking any vitamins and food supplements.

Adaptogenic plants (some called them superfood) and vitamins do not usually provide immediate effects as they do not work like medicines. They usually show effects in later stage after consuming for a certain period of time, the possible effects include feeling better, happier, and more energetic. However, some of the volunteers from the research panel reported that they felt the difference when they increase the number of pills per intake.

Our products are all manufactured in the United Kingdom. We partner with one of the UK's leading food supplements manufacturers who is supplying to more than 40 countries. The main reasons we chose to produce in the UK is to support British businesses, to be a 100% British brand, and to ensure the highest production standard with EU compliances.

We source our ingredients in the United Kingdom. All sourced ingredients are EU regulated and approved. We have a very strict policy, a Certificate of Analysis must be presented and the lab tests must meet the EU safety requirements. We emphasise that all tests must be done in the United Kingdom, by labs that practicing the GMP guidelines.

We only work with manufacturers who practice the GMP guidelines, Who obtained the BRC accreditation (Grade A), and who are reputable in the industry. All manufacturing procedures must be monitored by UK and EU responsible institutions. Other than the capabilities of our manufacturer, we have a dedicated team that is communicates constantly and cooperates closely to ensure the production quality meets all EU-requirements.

Our current partner is able to produce 1 million capsules and tablets a week at its 80,000 sq.ft. facility. Furthermore, other than practicing the GMP guidelines and accredited by the BRC, the facility is being considered as one of the "1000 companies to inspire Britain 2017", it is also halal, kosher, SOIL Organic registered.

A small fishing port on Yorkshire’s Holderness coast, sheltered to the north by Flamborough Head and the high chalk cliffs of Bempton, Bridlington is where our partnered factory situated.

We think customer service is the utmost important part of our brand, so we have a team of medical experts (or doctors) to manage all inquiries. Nonetheless, we are not giving out any medical advices but answering Artefact’s products related questions.

We are unable to guarantee the product is 100% suitable for everyone, as we emphasised earlier, human body is unique and differ from person to person and there is no way for us to tell if anyone could achieve the optimum effects. However, if you are not happy with our products we guarantee you a 100% money back. The only thing we are asking for is the receipt of the purchase.

Communication is important in every relationship, our communication motto is "When there is an issue, we speak about it, we find solutions for it, and we solve it together." We believe in order to have a great product we need to constantly collect feedback and critiques, and continuously improve and innovate. We want to build a brand that belongs to everyone.

Anyone can contact us! Write to us if you want to know more about our products, if you want to complain, if you want to share your experience, if you want to provide suggestions, and if you want to tell us that we have done a great job.

Please write to us on the contact page and we will reply you within 24 hours.